Man and Van Walton On Thames KT12

While the VAN SIZE ESTIMATOR can accommodate a variety of items, it may not accurately estimate the space required for oddly-shaped or exceptionally large items. It is recommended to consult a moving professional in such cases.

Yes, our staff have the right to refuse carrying large or heavy objects if they believe it poses a safety risk to themselves, the client, or the property. Our team members are trained to handle a wide range of items, but they must prioritise safety above all else.

There are several reasons why our staff may refuse to carry a large or heavy object:

• If the object exceeds the weight limits specified by our company guidelines, our team may not be able to move it safely without specialised equipment.
• If the object's dimensions make it impossible to navigate through doorways, hallways, or staircases without causing damage, our staff may not be able to proceed.
• If our team members believe that moving the object will put their health and safety at risk due to the potential for strains or other injuries, they may refuse to carry it.

In cases where our staff is unable to move a large or heavy object, we will work with the client to explore alternative solutions, such as disassembling the item or arranging for specialised equipment or additional manpower.
Our goal is to ensure a safe and efficient moving experience for both our clients and our team members.

The company will not be held liable for any loss or damage to goods that have pre-existing defects or are inherently defective.

Our furniture assembly service can handle most types of flat pack furniture, except for sliding door wardrobes.