Man and Van Borehamwood WD6

We can provide vehicle details up to 48 hours before the date of service.

Once your order is accepted, you will receive a confirmation email with your order details. You can also check your ORDER STATUS on our website using your order number and email address.

Yes, our staff have the right to refuse carrying large or heavy objects if they believe it poses a safety risk to themselves, the client, or the property. Our team members are trained to handle a wide range of items, but they must prioritise safety above all else.

There are several reasons why our staff may refuse to carry a large or heavy object:

• If the object exceeds the weight limits specified by our company guidelines, our team may not be able to move it safely without specialised equipment.
• If the object's dimensions make it impossible to navigate through doorways, hallways, or staircases without causing damage, our staff may not be able to proceed.
• If our team members believe that moving the object will put their health and safety at risk due to the potential for strains or other injuries, they may refuse to carry it.

In cases where our staff is unable to move a large or heavy object, we will work with the client to explore alternative solutions, such as disassembling the item or arranging for specialised equipment or additional manpower.
Our goal is to ensure a safe and efficient moving experience for both our clients and our team members.

Yes, you can amend your booking.
To amend an order please use our CONTACT FORM on our website and choose an appropriate subject or send us a text message via WHATSAPP requesting the change along with the reference number.
Please let us know at least 48 hours before your moving day.