Man and Van Stoke Newington N16

Yes, there may be height restrictions in certain parking areas. Please ensure that the parking space you arrange can accommodate the removal van's height, which can be provided along with the vehicle details.

Yes, our staff have the right to refuse carrying large or heavy objects if they believe it poses a safety risk to themselves, the client, or the property. Our team members are trained to handle a wide range of items, but they must prioritise safety above all else.

There are several reasons why our staff may refuse to carry a large or heavy object:

• If the object exceeds the weight limits specified by our company guidelines, our team may not be able to move it safely without specialised equipment.
• If the object's dimensions make it impossible to navigate through doorways, hallways, or staircases without causing damage, our staff may not be able to proceed.
• If our team members believe that moving the object will put their health and safety at risk due to the potential for strains or other injuries, they may refuse to carry it.

In cases where our staff is unable to move a large or heavy object, we will work with the client to explore alternative solutions, such as disassembling the item or arranging for specialised equipment or additional manpower.
Our goal is to ensure a safe and efficient moving experience for both our clients and our team members.

We cannot guarantee that there will be no delays, as unforeseen circumstances can still occur. We recommend being flexible with your schedule and allowing for a buffer of 1-2 hours. If you experience a delay, please contact our customer support team for further assistance.

Yes, you can contact us via WhatsApp. To do so, simply click the WHATSAPP button on our website and start a conversation with our support team. Please provide your reference number if you are contacting in regards your current quote, booking or order.