Personnel were BRILLIANT. Very happy with their work and cheerful attitude. Just one bit of feedback: the way the booking confirmation displays, it's not clear that it's also an invitation to payment. As it happened, we were able to pay in cash on the day, but we'd rather have paid by card in advance. It's just not very obvious that that was an option from the booking confirmation. It might be worth displaying the PAY option higher up the form.
Our response:
Thank you for pointing your suggestions. We are trying to do everything to facilitate our service to our customers. We will look into the issue.Once again, thank you.
LONDON MAN VAN Team
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Henry Beeching
June 30, 2025
Absolutely brilliant - saved my bacon. Did a house move that way bigger/complex than I initially realised but Ali & Marcin were just amazing and took... Absolutely brilliant - saved my bacon. Did a house move that way bigger/complex than I initially realised but Ali & Marcin were just amazing and took it in their stride. Worked like trojans, couldn’t recommend them high enough
Katie Douglas
June 25, 2025
Avoid. Quotes are not transparent - ended up getting charged nearly double the original cost for less than one hour extra moving time *Editing in... Avoid. Quotes are not transparent - ended up getting charged nearly double the original cost for less than one hour extra moving time *Editing in response to LMV’s reply - the quote was based on 2 hours of moving time, not 30 minutes. The entire job took about 2 hours and 40 minutes, and I was charged over £200 more (nearly double) than what I was originally quoted. If you’re going to publicly disclose details of your customer’s move, at least be truthful.
Yin Cheung Lo
June 14, 2025
Both helpers are nice, quick and careful. Appreciate their help! Both helpers are nice, quick and careful. Appreciate their help!
