Personnel were BRILLIANT. Very happy with their work and cheerful attitude. Just one bit of feedback: the way the booking confirmation displays, it's not clear that it's also an invitation to payment. As it happened, we were able to pay in cash on the day, but we'd rather have paid by card in advance. It's just not very obvious that that was an option from the booking confirmation. It might be worth displaying the PAY option higher up the form.
Our response:
Thank you for pointing your suggestions. We are trying to do everything to facilitate our service to our customers. We will look into the issue.Once again, thank you.
LONDON MAN VAN Team
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Nish Patel
June 9, 2026
LMV gave me a quote based on the complete furniture list that was provided. On move day they realised they had underestimated the van size and sent a... LMV gave me a quote based on the complete furniture list that was provided. On move day they realised they had underestimated the van size and sent a larger one to help with the move. Unfortunately this also meant they added an additional £600 to the original quote. If I had known this was the the case I would've chosen another company that was cheaper. I asked LMV to honour their original quote given the mistake was on their part but they still asked for the full amount. I was also constantly harassed by one of their drivers who kept saying LMV would not pay him. The actual service by the drivers on the day was excellent and I can't fault them but the company does not understand good customer service nor how to treat their employees, won't be using them again.
Laura Howell
June 8, 2026
Kacper was amazing at helping us move, he was super professional and relieved us of so much stress on the day. Would definitely recommend! Kacper was amazing at helping us move, he was super professional and relieved us of so much stress on the day. Would definitely recommend!
Gary Shang
June 7, 2026
Great service, very fast Great service, very fast
