Personnel were BRILLIANT. Very happy with their work and cheerful attitude. Just one bit of feedback: the way the booking confirmation displays, it's not clear that it's also an invitation to payment. As it happened, we were able to pay in cash on the day, but we'd rather have paid by card in advance. It's just not very obvious that that was an option from the booking confirmation. It might be worth displaying the PAY option higher up the form.
Our response:
Thank you for pointing your suggestions. We are trying to do everything to facilitate our service to our customers. We will look into the issue.Once again, thank you.
LONDON MAN VAN Team
Read real feedback from customers who recommend London Man Van for reliable movers, clear prices and stress-free moves.
Joanna Eccleston
September 21, 2026
Kacper & Han were both fantastic, they made a stressful move incredibly easy and were super speedy! Will absolutely use them again. Kacper & Han were both fantastic, they made a stressful move incredibly easy and were super speedy! Will absolutely use them again.
Amit Narwani
September 20, 2026
The guys who picked up my stuff were great, Casper & Khan. They were very efficient, helpful and even took the time to assist me with any questions I... The guys who picked up my stuff were great, Casper & Khan. They were very efficient, helpful and even took the time to assist me with any questions I had. They also were very careful and handled all my boxes with care. Would highly recommend them for any job!
Tuğçe Demirtaş
September 20, 2026
I had a very disappointing experience with London Man Van Removals Ltd. I was originally quoted £741, including £100 to dismantle and reassemble a... I had a very disappointing experience with London Man Van Removals Ltd. I was originally quoted £741, including £100 to dismantle and reassemble a five-door hinged wardrobe. I clearly described the wardrobe, and they estimated 30 minutes to dismantle it and 30 minutes to rebuild it. However, dismantling alone took around 2.5 hours. The two movers arrived on time at 7:30 a.m. but worked extremely slowly. Despite having a small baby, my family and I ended up carrying most of the packed boxes to the van ourselves. I realised within the first hour that the job would take much longer than estimated and called the office three times during the day to raise my concerns. Each time, I was told that a manager would call me back, but I received no response. As I had already paid a 30% deposit, the remaining balance should have been £519. The only time the manager spoke to me was at the end of the day, simply to tell me that I now had to pay £911. I found the manager’s manner extremely rude, dismissive and unprofessional. When I disputed the additional charges after having warned the office about the delays from the very beginning—I was told that my belongings would not be released unless I paid the full amount. In my experience, the initial estimate and discount made the price appear reasonable, but the extremely slow service resulted in substantial additional charges. I have videos showing my family carrying the belongings ourselves. I strongly advise customers to be very cautious about the half-hourly extra charges in the contract and not to rely solely on the initial time estimate.
