Service was great. I misjudged the amount of stuff I had to move and it did not fit in a large van in one trip. They managed to rearrange their next job and stayed for 5 hours instead of the 2.5 I was originally quoted for. They did 2 trips instead of 1 and helped carry some of the heavier furniture up the stairs as well. Both guys were great and everything was packed very carefully. Amongst a lot of other things I also had 40 small statues, 3 monitors and 1 tv. Everything arrived well and in working condition so I assume their driving was very careful as well.
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Jaehoon Cha
March 1, 2026
Unfortunately, I had a disappointing experience with London Man Van. During the move, their team damaged one of my cabinets by dropping it. They... Unfortunately, I had a disappointing experience with London Man Van. During the move, their team damaged one of my cabinets by dropping it. They then spent time attempting to repair it on site. I was later told this was a “goodwill gesture” and that they could not offer compensation. There was also an issue with my dining table. It became stuck in the lift because the team initially tried to move it vertically, despite it clearly needing to be transported horizontally. They attempted to dismantle it but were unable to do so. After spending significant time, they eventually moved it horizontally as originally required. During this process, my dining table was unnecessarily damaged. I reported the damage the following week. However, as the issue was not formally recorded before the team left, they declined compensation based on their policy. Very disappointing outcome.
Kaushal Dave
March 1, 2026
The van guys and Paulina has provided good service. The van guys and Paulina has provided good service.
Molly Makinson
February 28, 2026
Really great - Paulina was on time and make the whole experience very easy - thanks so much! Really great - Paulina was on time and make the whole experience very easy - thanks so much!
