In general- I liked the service and people who moved my flat. Prices are also reasonable.
The only thing that, from my opinion, could be improved is the information on the website could be clearer, i.e. when I was placing the order and was asked about how long loading and unloading would take I thought about it as about estimates only to get a quote as I had no idea how long this work can take. I expected that the total cost would be calculated based on the actual time spent, however I was told by the driver that I booked a van for 8 hours, so I have to pay for 8 hours regardless that in fact it took less time.
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Theo Moss
October 29, 2025
I was charged £90 for an extra hour for the service (despite being quoted £40 per half hour). The timer for the service began 30 minutes before the... I was charged £90 for an extra hour for the service (despite being quoted £40 per half hour). The timer for the service began 30 minutes before the men arrived at the pick up location. I purposely hired 2 men to speed the process up - one was on their phone for much of the pick up and then contributed little to nothing to the drop off. I have been charged 3.5 hours for what is a pick up and drop of with an approx 1hr 20 drive in between. That means it has taken 2 men with a trolley, 2hrs 10 minutes to just do the pick up and drop off for 1 bedrooms worth of items all pre-packed. They purposely take their time to get more money
Holly Spanton
October 28, 2025
We had a fantastic experience with Sebastian and his colleague. They were polite, efficient, and took care when moving us. They completed the move in... We had a fantastic experience with Sebastian and his colleague. They were polite, efficient, and took care when moving us. They completed the move in less time than booked and worked relentlessly until we were satisfied everything was done. Thank you so much!! Will definitely use them in future and recommend them.
Adi Maakan
October 28, 2025
Quick, competent, straightforward service. Quick, competent, straightforward service.
