Carpet Right Delivery - Collections in London

Tuğçe Demirtaş

September 20, 2026

I had a very disappointing experience with London Man Van Removals Ltd. I was originally quoted £741, including £100 to dismantle and reassemble a... I had a very disappointing experience with London Man Van Removals Ltd. I was originally quoted £741, including £100 to dismantle and reassemble a five-door hinged wardrobe. I clearly described the wardrobe, and they estimated 30 minutes to dismantle it and 30 minutes to rebuild it. However, dismantling alone took around 2.5 hours. The two movers arrived on time at 7:30 a.m. but worked extremely slowly. Despite having a small baby, my family and I ended up carrying most of the packed boxes to the van ourselves. I realised within the first hour that the job would take much longer than estimated and called the office three times during the day to raise my concerns. Each time, I was told that a manager would call me back, but I received no response. As I had already paid a 30% deposit, the remaining balance should have been £519. The only time the manager spoke to me was at the end of the day, simply to tell me that I now had to pay £911. I found the manager’s manner extremely rude, dismissive and unprofessional. When I disputed the additional charges after having warned the office about the delays from the very beginning—I was told that my belongings would not be released unless I paid the full amount. In my experience, the initial estimate and discount made the price appear reasonable, but the extremely slow service resulted in substantial additional charges. I have videos showing my family carrying the belongings ourselves. I strongly advise customers to be very cautious about the half-hourly extra charges in the contract and not to rely solely on the initial time estimate.

Nicola Wilson

September 17, 2026

Casper and Kahn were great. Went above and beyond with a smile. Would thoroughly recommend these guys! Thank you Casper and Kahn were great. Went above and beyond with a smile. Would thoroughly recommend these guys! Thank you

Teresa Shutlar

September 17, 2026

I have had a most plesent move by Casper the driver and his buddy Khan, im registered disabled so they cleared my home in record time and the bits I... I have had a most plesent move by Casper the driver and his buddy Khan, im registered disabled so they cleared my home in record time and the bits I was going to walk over....its just around the corner..but Casper and Khan did that all for me Highly recommended